Controlling AI Sprawl, Improving User and Data Governance

As the use of Microsoft Copilot, Power Platform, and AI agents expands, organisations face a new challenge; the risk of shadow development and growing data exposure risks.

Agentic Governance In-A-Box is Wild Tech’s Microsoft-aligned solution designed to empower innovation while maintaining a strong level of governance.

The Challenge

Unchecked AI sprawl threatens security, efficiency, and clarity. What begins as productive experimentation can quickly devolve into duplicate agents, redundant automations, and growing security risks.

Forward-looking organisations want to unlock the potential of AI. But are hesitant to move fast without proper safeguards.

The challenge is finding a way to support distributed, business-led innovation without compromising on governance, visibility or data protection.

Our Approach

We help organisations create a safe, scalable path to AI adoption.

Our approach starts by embedding an agent governance framework that aligns with your Microsoft ecosystem. Through it, we provide visibility, access control and version management from day one.

We establish sandbox environments so teams can innovate without risk, and implement automated checks to reduce duplication. Through templated workflows and optional agent interfaces, we help you turn AI ideas into well-documented, compliant deployments.

We also ensure business adoption through a simple, fast engagement model, backed by a structured rollout, a solution that is easy for executives to buy into, and clear ownership frameworks.

UNLOCK THE POTENTIAL

360-DEGREE CUSTOMER VIEW

Attain a comprehensive customer perspective encompassing transaction history, preferences, and interactions, empowering sales and support teams with deeper insights to better service these customers.

MULTI-CHANNEL INTERACTION

Facilitate smooth communication across diverse channels, enabling customers to interact through their preferred medium of communication.

ORDER TRACKING AND STATUS UPDATES

Provide customers with order tracking and instant status updates through ERP-CRM integration, fostering trust and minimising inquiries.

DATA-DRIVEN INSIGHTS

Derive valuable insights into customer behaviour, purchasing trends, and preferences to anticipate needs, enhance decision-making, and refine engagement tactics.

PERSONALISED MARKETING CAMPAIGNS

Segment customers based on behaviour and preferences, facilitating precise targeting in marketing campaigns.

AUTOMATED CUSTOMER SERVICE

Automate routine customer service tasks, such as appointment setting, order processing, and follow-up emails, freeing up staff for value-driven activities.

EFFICIENT QUERY RESOLUTION

Utilise integrated systems to access comprehensive customer data, reducing discovery time and ensuring swift  issue resolution.

UNLOCK THE POTENTIAL

Centralised Agent Registry

Establish visibility and control with a single source of truth for all AI agents, owners, and statuses. READ MORE

Duplication Prevention

Reduce waste and tech debt with embedded logic to identify and eliminate redundant or overlapping agents. READ MORE

Sandbox Development

Encourage experimentation in safe, isolated environments designed for testing before rollout. READ MORE

Governance-Ready Workflows

Accelerate delivery with pre-configured agent evaluation and approval processes that support scale. READ MORE

Copilot Control System

Deploy Microsoft’s CCS tools to monitor agent usage, track performance, and maintain oversight. READ MORE

THE BENEFITS

Clarity over AI initiatives

Track who’s building what, and ensure agents serve clear business purposes.

Reduced duplication & cost

Minimise technical debt and eliminate overlapping tools.

Improved security posture

Limit AI access and usage to authorised users, environments and data.

Faster AI adoption

Enable structured, supported innovation across teams and functions.

Better business alignment

Ensure agent development supports business goals and use cases.

Audit-ready governance

Maintain version control, access records and usage visibility.

Safe experimentation

Give teams a place to trial and refine ideas with minimal risk.

Template-based standardisation

Streamline approval, deployment and documentation.

Microsoft aligned

Built for M365 Copilot, Power Platform and Azure integration.

Case Study

RM Surveys

RM Surveys, a licensed-surveyors company, was struggling with outdated ERP software and manual processes hindering growth. 

Partnering with Wild Tech, they embarked on a transformation journey to leverage Oracle NetSuite’s cloud-based capabilities. The shift to Oracle NetSuite has positioned them for continued digitization and future expansion, aligning technology with their evolving needs and propelling them towards a more efficient, cloud-based future.

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The Wild Tech
Difference

We have a unique focus on transformative thinking.

We believe the success of transformation initiatives hinges on a holistic approach that considers the entire organisational ecosystem, encompassing people, processes, products and culture.

Transformation is an ongoing journey without a finite conclusion; it’s an organisational state of mind, each improvement building upon the last, to establish a solid groundwork for continuous adaptation.

We elevate your experience beyond technology, fostering transformative growth.

INSIGHTS

Blog

Getting to know Tiffany Ong

Meet Tiffany Ong, Head of Microsoft Singapore at Wild Tech, as she shares her career journey, leadership approach, customer focus and what makes Wild Tech’s culture unique.

Read More »

Book a complimentary discussion about your digital transformation today.

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